Last updated: July 2026 

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Privacy Policy 

At The Leak Finder we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website or contact us. 

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Who We Are 

The Leak Finder 
Registered Address: 96 High Street Godstone Surrey RH9 8PD 
Telephone: 020 4617 2971 
Email: info@leaksfinder.co.uk 

We provide professional leak detection services throughout the UK. 

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Information We Collect 

We may collect and process the following personal information: 

• Your name 

• Your email address 

• Your telephone number 

• Your address (where provided) 

• Details of your enquiry 

• Technical information such as your IP address, browser type and device information through cookies and Google Analytics. 

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How We Collect Your Information 

We collect information when you: 

• Complete our contact form 

• Contact us by email or telephone 

• Visit our website 

• Accept cookies on our website 

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How We Use Your Information 

We use your personal information to: 

• Respond to your enquiries 

• Provide quotations and information about our services 

• Arrange appointments where requested 

• Improve our website and customer experience 

• Monitor website performance using Google Analytics 

• Comply with our legal obligations 

We do not sell or rent your personal information to third parties. 

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Legal Basis for Processing 

Under UK GDPR, we process your personal data on one or more of the following legal bases: 

• Your consent 

• Performance of a contract or taking steps before entering into a contract 

• Compliance with legal obligations 

• Our legitimate interests in operating and improving our business 

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Google Analytics 

Our website uses Google Analytics to help us understand how visitors use our website. Google Analytics collects information such as pages visited, time spent on the website and general geographical location based on IP address. 

This information is anonymised where possible and is used solely to improve our website and services. 

You can control cookies through your browser settings and through our cookie consent banner. 

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Cookies 

Our website uses cookies to: 

• Ensure the website functions correctly 

• Measure website traffic 

• Improve user experience 

• Analyse website usage 

You can choose whether to accept or reject non-essential cookies when you first visit our website. 

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Sharing Your Information 

We may share your information with trusted third-party service providers who help us operate our website or business, including: 

• Website hosting providers 

• IT support providers 

• Google Analytics 

These organisations only process your information on our behalf and are required to keep it secure. 

We may also disclose information where required by law. 

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How Long We Keep Your Information 

We only keep personal information for as long as necessary for the purposes for which it was collected, or to meet legal, accounting or regulatory requirements. 

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Keeping Your Information Secure 

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure. 

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Your Rights 

Under UK data protection law, you have the right to: 

• Request access to your personal information 

• Request correction of inaccurate information 

• Request deletion of your information where appropriate 

• Restrict or object to certain processing 

• Request transfer of your information where applicable 

• Withdraw your consent where processing is based on consent 

To exercise any of these rights, please contact us using the details below. 

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Contact Us 

If you have any questions about this Privacy Policy or how we handle your personal information, please contact: 

The Leak Finder 
Email: info@leaksfinder.co.uk 
Telephone: 020 4617 2971 

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Complaints 

If you are not satisfied with how we handle your personal information, you have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK’s independent authority for data protection. 

Website: https://ico.org.uk 
Telephone: 0303 123 1113 

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Changes to This Privacy Policy 

We may update this Privacy Policy from time to time. Any changes will be published on this page together with the revised update date.

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